As part of the process of registering for an event, ticket buyers, or attendees, must agree to volunteer some information about themselves. This information may include name, email address, mailing address, phone, as well as other information required to complete the registration process. In the case your information is processed by PieTix on behalf of a client, personally identifiable information such as name, address, email address, and phone number may be processed at the sole discretion of the PieTix client based upon the services subscribed to by the client.
In addition to information volunteered by users, PieTix collects additional information about user behavior on PieTix properties. This information includes IP addresses, approximate geographic regions, browsers, operating systems, and other device characteristics.
PieTix does not knowingly collect personal information on children under the age of 15. PieTix Terms of Service prohibits children under the age of 15 from submitting personal information to PieTix. If you believe data has been collected about a child under 15 years of age, please notify [email protected].
First and foremost, information is collected to help us deliver the highest level of service to our users. Here are some of the specific ways in which we accomplish that:
The basis for PieTix processing this information can be for one of the following reasons:
PieTix may share your information with other parties in limited circumstances:
As a user of PieTix, you have some choices related to the use of your information. Any requests related to your information should be directed to [email protected].
Upon request, we will confirm whether we hold or are processing information that we have collected from you. Individuals within the European Union or European Economic Area are entitled to additional choices as a result of the data privacy law known as the EU General Data Protection Regulation, more commonly referred to as "GDPR". The following are those additional choices.
The CCPA provides consumers (California residents) with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights. You have the right to request that PieTix disclose certain information to you about our collection and use of your personal information over the past 12 months. You can make this request by emailing [email protected]. Your request will be responded to within 45 days. Only you, or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child. You may only make a verifiable consumer request for access or data portability twice within a 12-month period. For more information please contact us at [email protected].
PieTix participates in and has certified its compliance with the EU-U.S. Privacy Shield Framework. PieTix is committed to subjecting all personal data received from European Union (EU) member countries, in reliance on the Privacy Shield Framework, to the Framework’s applicable Principles. To learn more about the Privacy Shield Framework, visit the U.S. Department of Commerce’s Privacy Shield List. PieTix is responsible for the processing of personal data it receives, under the Privacy Shield Framework, and subsequently transfers to a third party acting as an agent on its behalf. PieTix complies with the Privacy Shield Principles for all onward transfers of personal data from the EU, including the onward transfer liability provisions. With respect to personal data received or transferred pursuant to the Privacy Shield Framework, PieTix is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission. In certain situations, PieTix may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.